PEOPLE. DRIVEN.

Lead with empathy. Understand challenges. Recognize obstacles. Build solutions, together. Meaningfully promote diversity & inclusion in all its forms. Root out toxicity and bias quickly. Break down silos. Bring together a multitude of voices. Ensure every voice is heard.

Set and raise the bar. Insist on the highest standards from all. Use sound judgment to make timely and critical decisions. Trust data, and your instincts. Be obsessed with providing a positive customer experience, internal and external.

Reliability matters. Authentic relationships are built on trust. Do the right thing, always. Make decisions with our people, customers, industry, environment, and community in mind. Honesty and openness are at our core. Give and receive feedback with kindness and courage.

Do what you say, say what you mean, and use wit and grit to get it done. Own it. Seek responsibility and take accountability for actions and outcomes, good and bad. Communicate with clarity and proactively address misunderstandings and misalignment. Be persistent in your pursuit of excellence.

Have a learner's mindset. Be on a journey of continuous exploration and experimentation. Be brave. Ask the hard questions. Challenge the status quo. Improbable outcomes are achieved together. Be ambitious. Use data to guide you but not confine you. Set clear, and high expectations, then follow through.

Have a sense of urgency. Stay hungry and execute with speed and intention. Try hard things. If you fail; learn, then keep moving. Be humble. Know when to double down and when to let go.

Love what you do, support each other and have fun in the process. Take your work, but not yourself, too seriously. Celebrate success and each other.