Logistics Management Group News Editor Jeff Berman recently conducted an interview with Shen to learn about various industry trends and topics.

Here is an excerpt of the interview:

LM: What are the biggest challenges your customers are telling you they are up against, or dealing with? What is Transfix doing to help customers meet their goals and objectives?

Shen: Shippers want a partner that they can simultaneously rely upon and innovate with on an on-going basis. The strategic elements of their business require partners who understand both the technology and the operational challenges involved in their day-to-day. Once you’ve identified those pain points and solved for them, you can deliver a high-quality product with consistency. Predictability is invaluable in this industry – and we achieve that by delivering guaranteed capacity at fair rates every day, no matter the external climate. And we do this by working hard to attract and retain the best carriers on our platform.

To access the full interview, click here.

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