Frequently Asked Questions
- Why should I sign up for Transfix?
Transfix makes it easy to manage all of your FTL shipping needs. You can get instant quotes in seconds, book in a few clicks, reliably track your freight, and get actionable data insights to improve your operations.
- How do I get started?
Sign-up for an account here. A member of our team will reach out to you shortly after to learn more about your business and help you get your first quote.
- What information do I have to provide to get started?
A member of our team will reach out to you within one day of creating an account online to ask for your basic business and payment information. Once you’ve been verified, you can get started right away.
Shipping With Transfix
- What services does Transfix provide?
Transfix offers full truckload shipping across the intercontinental United States.
- How can I get quotes from Transfix?
You can easily get instant quotes in seconds from our Transfix Terminal shipping platform. We also directly integrate our leading technology into your workflow whether by email or directly into all major TMS providers.
- What is Transfix Terminal?
Transfix Terminal is the leading freight platform empowering shippers nationwide. Shippers can receive guaranteed quotes in seconds, book loads with just a few clicks, reliably track their shipments driven by high-quality carriers, and access actionable data to improve their operations.
- Are your rates guaranteed?
Yes. When you book with Transfix, we always stand by our rates.
- Will Transfix update me on how my shipment is going?
Yes. You can log in to the Transfix Terminal shipping platform at any time to see the status of your shipment, as well as GPS tracking for shipments out on the road. In addition, we have a team monitoring your loads, ready to handle any exceptions on your behalf.
- How does Transfix ensure the quality of its carriers?
We vet each carrier in our vast network based on safety, violation history, insurance requirements, and more. We also have ongoing monitoring to ensure compliance.
- Do I select my own carriers?
Our technology automatically matches your shipment with the right carrier to help ensure your shipments are delivered on-time. In addition, our experienced team is on call to manage any exceptions that may happen on your behalf.
- What equipment types do you support?
We partner with reliable FTL carriers across dry van, reefer, flatbed, hazmat, and drop.