Your Questions, Answered

  • Transfix is a freight technology platform built for freight brokers and 3PLs. It combines AI-powered pricing, freight forecasting, load planning, and performance analytics into a single platform — helping logistics teams make faster, smarter decisions from bid to execution.

  • Transfix is designed for mid-market and enterprise freight brokers and third-party logistics providers (3PLs) who need smarter tools to price freight accurately, manage carrier coverage, and scale operations without losing strategic control. Whether you run an asset-light brokerage or a full-service 3PL, Transfix is built for your workflow.

  • Transfix connects pricing intelligence, freight forecasting, and automation in one platform. Teams can quote faster, cover more loads efficiently, and proactively manage carrier networks — reducing manual work and cutting operational costs while improving service levels for shippers.

  • Transfix was built by freight industry veterans who understand the daily challenges brokers and 3PLs face. Unlike generic logistics automation tools, Transfix blends real-world freight expertise with advanced AI and data science — delivering not just automation, but true alignment across pricing, planning, and carrier management.

  • Yes. Transfix integrates with your existing TMS, carrier networks, and data sources. You can layer in Transfix's freight pricing tools, AI-driven forecasting, and reporting without overhauling your current tech stack — making it easy to add intelligence where you need it most.

  • Freight automation should make your decisions better, not replace your judgment. Transfix gives logistics teams the visibility, data, and tools to automate repetitive pricing and coverage tasks — while keeping people in control of strategy, customer relationships, and business outcomes.

  • Transfix freight forecasts are among the most accurate in the industry, with 98% proven accuracy. Our models are regularly tested against real market outcomes and consistently outperform competitors across geographies, equipment types, and seasons.

  • Transfix AI models are trained on a combination of your historical load and buying data, real-time market pricing, carrier performance metrics, and external economic indicators. This multi-source approach enables rate forecasts and cost models that reflect what's actually happening in freight markets — not just historical averages.

  • Yes. Transfix builds tailored freight cost models based on your specific lanes, customer mix, and operational priorities. Custom cost models help you price more competitively, protect margins, and forecast performance with greater precision.

  • Transfix trains separate AI models by equipment type, region, and time horizon. Each model continuously learns from new market data and user feedback — improving accuracy over time and delivering reliable freight market insights specific to the lanes and markets you operate in.

  • The Transfix Solutions Console is an all-in-one freight pricing and planning platform. It includes Spot Rates, Contract Rates, Autobidder, Routing Guide, RFP Workflow, and analytics dashboards — so freight teams can move seamlessly from quote to close. Whether you need the full TMS experience or custom cost models, setup is fast and flexible.

  • Transfix Spot Rates and Contract Rates tools give you real-time visibility into freight market pricing and your carrier network performance. AI-driven models analyze current market data alongside your historical performance to surface accurate, competitive rate recommendations — replacing guesswork with data-backed pricing.

  • The Transfix Routing Guide gives freight teams complete visibility into how loads are awarded and covered. It helps you identify coverage gaps, understand carrier fall-offs, and monitor compliance in real time — so your team can stay proactive and responsive, even in volatile freight markets.

  • Yes. Transfix centralizes freight RFP performance tracking so you can monitor awarded lanes, bid outcomes, and coverage trends in a single dashboard. It gives your team the clarity to adjust pricing strategies, optimize lane coverage, and measure success without relying on spreadsheets or manual reporting.

  • Transfix helps logistics teams price with precision and cover loads efficiently — reducing costly fall-offs and margin leakage. By aligning freight data, AI forecasting, and automation, brokers and shippers can improve win rates, minimize waste, and protect margins even in volatile markets.

  • Yes. Transfix provides data-driven insights that simplify bid season planning for freight brokers and 3PLs. The platform helps you analyze lane performance, evaluate historical pricing trends, and forecast future costs — so you can submit bids with confidence and adapt quickly as market conditions shift.

  • Most teams are up and running on Transfix within days or weeks — not months. The platform integrates with your existing systems, and tools like RFP Manager and Spot Rates can be activated immediately. Full onboarding includes hands-on training and dedicated support from our team.

  • Transfix scales to fit businesses of all sizes. Whether you're a large enterprise managing thousands of loads monthly or a growing brokerage looking to modernize operations, the platform delivers the same data power, automation, and visibility — right-sized for your team.

  • Transfix uses advanced encryption, secure data storage, and strict access controls to protect customer information. Our security systems meet or exceed industry standards, ensuring your freight data stays protected end to end.

  • Every Transfix customer receives hands-on onboarding and continuous support. Our team works directly with you to configure the platform to your workflows, train your users, and ensure your team gets maximum value from your Transfix tools — from day one and beyond.

  • Your shipment data is fully protected in Transfix. The platform uses encryption both in transit and at rest, with real-time monitoring and continuous security audits to prevent unauthorized access. Only authorized team members can view or manage your shipment information.

  • You can request a demo directly at transfix.io/get-started or contact our team through the form on the site. We'll schedule a discovery session to understand your goals and show you how Transfix fits your operations.

  • No. Transfix is no longer operating as a freight brokerage and is not onboarding new carriers. If you previously hauled loads with Transfix and need support, or are interested in working with our network's brokerage partner, please contact NFI Industries at booking@nfiindustries.com.

  • Carriers seeking support with past loads or new opportunities should contact NFI Industries directly at booking@nfiindustries.com.