Technical Solutions Sales Engineer
About the Role
The Technical Solutions Sales Engineer is a hybrid technical-commercial role that serves as the primary bridge between Transfix’s advanced data and software solutions and our prospects and customers. This role requires a blend of deep technical expertise, consultative sales skills, and a customer-first mindset to support the entire customer lifecycle—from pre-sales discovery through implementation, integration, and ongoing account success. This is a unique opportunity to shape how some of the largest players in the logistics industry leverage data-driven technology to solve their most complex operational challenges.
What You’ll Do
Sales & Solution Design
Lead technical discovery sessions to understand prospect workflows, pain points, and integration requirements.
Collaborate with the sales team to deliver tailored product demonstrations showcasing Transfix’s TMS, pricing models, data science solutions, forecasting tools, and API/UI integration capabilities, leading demo environment training sessions and other presentations as necessary.
Demo automation capabilities specific to broker workflows; auto-tendering, carrier matching, load tracking, and margin optimization
Translate complex technical capabilities into clear business value—articulating how Transfix solves pricing, cost optimization, and procurement challenges at scale, and speak to how customer pain points and requests align with current product and our upcoming development roadmap.
Serve as the technical authority during the sales cycle, building credibility with both technical stakeholders and business decision-makers, getting new customers to the contract finish line.
Position against legacy freight broker TMS platforms, utilizing broad industry knowledge.
Customer Onboarding & Implementation
Support customers through end-to-end onboarding, including setup and integration of pricing models, cost analysis tools, and forecasting systems.
Oversee integration quality assurance—ensuring data ingested from customer systems meets standards required for accurate model training and performance.
Provide technical best-practice guidance to internal teams and customers throughout the implementation process.
Ongoing Customer Success
Act as a trusted technical advisor, ensuring customers derive maximum and growing value from Transfix’s platform.
Provide strategic guidance on leveraging data models for margin optimization, cost reduction, and procurement strategy.
Proactively identify expansion opportunities and introduce customers to new capabilities within the Transfix ecosystem.
Cross-Functional Collaboration
Partner closely with Engineering, Data Science, and Product Management to stay current on product developments and relay field feedback.
Champion the voice of the customer internally—translating real-world use cases into actionable product enhancement recommendations, and then backchanneling development decisions back to customers.
Collaborate with Marketing to develop technical content including case studies, integration guides, and training materials.
About You
You hold a Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field; an advanced degree is a plus.
You have 3+ years of experience in a technical sales, solutions engineering, or sales engineering role, ideally in SaaS, logistics, or supply chain technology.
You are comfortable navigating both technical conversations (APIs, data pipelines, ML models) and executive-level business discussions.
You have a solid understanding of data science principles, statistical modeling, and AI/ML applications—and can communicate their value without jargon.
You are proficient in data visualization tools and have exposure to programming languages such as Python or SQL.
Experience with Transportation Management Systems (TMS), freight pricing algorithms, or supply chain forecasting tools is highly desirable.
You are organized, resourceful, and able to manage multiple concurrent prospect and customer engagements in a fast-paced environment.
About Transfix
A collaborative, remote-first work environment with a high-performing, mission-driven team.
Base salary between $100,000 and $160,000 per year, commensurate with experience and location, plus quarterly commission and equity in Transfix.
100% company-paid medical, dental, and vision insurance premiums—$0 out of your paycheck.
2 months of parental leave, unlimited sick days, and unlimited PTO.
To all recruitment agencies: Transfix does not accept unsolicited agency resumes and will not be held responsible for any fees related to unsolicited resumes.